Sudhashree Chinthapanti

Led QA for a major cloud analytics website for Global Style redesign across Kentico 13, integrating insights from the Interbrand brand study to modernize typography, forms, and layouts across 500+ global pages. Partnered with Content and Design teams to deliver MVP builds 30% faster.achieving 3× faster performance, 99.9% uptime, and zero launch regressions across multi-region deployment

Validated infrastructure upgrades and optimized site performance, achieving 99.23% uptime post-launch (Splunk verified) and reducing page load times by 25%. Supported major campaigns including Gartner MQ, Partner Forum 2023, and Possible 2023, maintaining 100% defect-free releases across web and mobile platforms.

Owned QA, BA, and Scrum leadership for an enterprise SaaS platform and companion iOS/Android apps, driving 75% faster delivery and 50% defect reduction through improved backlog clarity, acceptance criteria, and cross-functional alignment. Coordinated 8+ onshore and offshore QA engineers to raise release stability by 60% and deployment success to 99.9% across web and mobile channels.

Performed REST API, automation, and performance testing across 20+ microservices using Postman, Selenium, and JMeter, expanding automated coverage to 85% and cutting manual regression cycles by 40%. Established CI/CD-friendly QA practices that improved observability, data integrity, and customer experience across the platform.

Led QA for online banking and digital lending journeys, validating secure loan, HELOC, and credit-decision workflows across responsive web and mobile. Improved form accuracy and loan eligibility validation by 35% by strengthening business rules testing and early requirements clarification.

Implemented risk-based test planning that reduced UAT defects by 40%, and introduced traceability mapping (RTM) that increased requirement coverage to 100%. Collaborated with product, underwriting, and compliance teams to ensure accessibility, ADA/WCAG alignment, and data integrity in all customer-facing flows.

Executed comprehensive QA for a high-volume mortgage & credit reporting system processing 10,000+ credit pulls per day. Verified multi-bureau integrations (Equifax, Experian, TransUnion), ensuring 99.8% accuracy in credit file retrieval, dispute resolution, and score merging logic.

Built and optimized SQL validation suites that reduced manual verification effort by 50% and improved turnaround time for credit decision workflows by 30%. Partnered with engineering and compliance teams to meet audit requirements and strengthen release quality across underwriting, fraud, and identity verification systems.